I own two Vonage phone adapters. The first is one of the Linksys 2 line adapters, the other is a VTech wireless adapter.

The Linksys system was and remains associated with my business Vonage account, which I pay for and use.

The VTech unit I also purchased, but associated it with an account owned by someone else as I was using it to work with them. I paid for the hardware, but not the account.

Now, here is the beware part. I wanted to move the wireless VTech onto my account to replace the older Linksys adapter and gain the flexibility to use the wireless phones.

No can do, apparently there is a balance owing on the other account, and even though I bought and paid for the hardware, I can no longer use it until the balance on the other account is paid up.

I cannot even pay the outstanding balance myself and close the account. So in essence I am out $100.00 for the hardware.

Something to think about before you do business with Vonage.

Robert Porter